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Frequently Asked Questions
Answers to common queries about our services and how we can assist you.
It’s easy! Either navigate our website and once you see a safari you’re interested in, make a booking using the safaris booking form. Alternatively, simply fill out the inquiry form on this page with your preferred travel dates, group size, destinations (like Masai Mara, Amboseli, or Lake Nakuru), and budget range. Or message us directly on WhatsApp at +254 119 770 225 for the fastest response. `We’ll customize a personalized itinerary and quote within hours (often instantly via email or WhatsApp).
The best time depends on what you want to see! For the Great Wildebeest Migration in Masai Mara, aim for July- October (peak) or January-March (calving season). Dry seasons (June-October and January-March) offer excellent wildlife viewing with animals gathering at water sources. Wet seasons (April-May, November) bring lush landscapes and fewer crowds at lower prices. Contact us – we’ll recommend the perfect dates for your interests!
Yes, Kenya is generally very safe for tourists, especially on organized safaris. We only use licensed guides, well-maintained 4×4 vehicles, and reputable lodges/camps in protected national parks and reserves. Our team follows all safety protocols, and we stay updated on travel advisories.
We accept secure bank transfers (preferred for international clients), credit/debit cards (Visa/Mastercard), cash and mobile money options like M-Pesa for local bookings. We provide full invoices and receipts for peace of mind.
We specialize in private, customized safaris tailored to you – perfect for families, couples, friends, or solo travelers who want flexibility in pacing, stops, and itinerary. We can also arrange small group departures if you prefer to share costs. Just let us know your preference in your inquiry!
Most nationalities require an e-Visa, which you can apply for online in advance (easy and quick – usually approved within days). US, UK, EU, and many others qualify. Check the official Kenya e-Visa portal or ask us for the latest requirements based on your passport. We can guide you through the process if needed.
Absolutely!- we love family safaris! Our trips are family-friendly with child-friendly vehicles, lodges offering family rooms/tents, and activities like game drives suitable for kids. We can adjust pacing, add extra stops, or include kid-focused experiences. Just mention ages and any special needs in your message so we can plan accordingly.
We pride ourselves on fast responses – usually within a few minutes, and often instantly on WhatsApp (+254 119 770 225). Our Nairobi-based team is available daily (including weekends for urgent plans). Drop your details in the form below or WhatsApp us now — let’s start planning your dream Kenyan adventure today!
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